Your service mayīe turned off after that time if you do not make a reasonable payment toward You have the right to at least 10 days written notice from your utility companyīefore your utility service may be turned off for non-payment.You may request a BPU employee be there when the utility company is doing the test.= You have the right to have your meter tested by your utility company free of charge once every 12 months if you think it is not working properly.Turned off while the utility company investigates the disputed charge. You have the right to dispute a charge on your utility bill with the utility company.Īs long as you pay the amount not in dispute, your utility service may not be.Outstanding bill as long as you stay current with payments on any new charges. This is a plan thatĬonsiders your financial situation and allows you to make payments on the You have the right to at least one “deferred payment plan” per year with your utility company if you have an outstanding bill you cannot pay.That allows you to pay a set amount each month for a set period of time. Residential electric, gas, water, and/or wastewater utility customer. You have the right to a “budget billing plan” with your utility company if you are a.You are not required to pay an unreasonable deposit amount in order to receive.You have the right to safe, adequate, and proper utility service if you are a qualified applicant.
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